RETURNS POLICY

We at RQB Nutrition pride ourselves in our high level of customer satisfaction. We maintain a very high standard of quality control, whilst ensuring that our customers receive the finest quality. All our products are acquired directly from its country of origin and are prepared by some of the most skilled people in the industry.

As part of our quality assurance measures, every order is thoroughly inspected before shipping in order to maintain the premium standards required for our customers.

Due to the nature of our products, all sales are final. Refunds are not allowed; however, exchanges may be accepted subject to the terms and conditions below:

We will agree to exchange any purchased product for another product of an equal value or offer credit if the product is returned within 48 hours after the recorded receipt of the item.

We will not accept any returns or exchanges of any products where the seal has been broken or cut off due to sanitation requirements.

All shipping and handling costs will be at the customer's expense therefore we suggest sending through a courier that provides tracking information and delivery confirmation since we are not responsible for lost packages.

We must receive the merchandise before an exchange can be made.

In a case where any of the conditions above are not met, we reserve the right to refuse an exchange.